1 Call Charge

Call Out Charge:

Is Transport with Inspection Fee.

$80 for Most Econ Brands  and need refer to the online booking form Price List. However call charge will be waive if quote is accepted.

$100 for High End Brand   Like Meile, Gagganau, De Detriche, SubZero, Sholtes, Smeg, Siemens, KupperBush etc

2nd items onward Call Charge less $20 transport each and When Quote Accepted, Call Charge is Waived.

All Integrated Appliances will be $150

Commercial Item Call Charge is $150:

Irregarless of brand or type, even for 2nd  items onward  and Can waive $100 if quote is accepted.

2 Price Range

Repair Price range:

$200 & Below for Econ Brand and

Above  $200 for High End Brand for Minor Repair.

Major Repair $300 & above onward dependent on Brand, site condition and fault nature to be determine after on site inspection.

All quote does not including call charge.

Call charge will be waived if quote is accepted to proceed individually per item.

All prices given by Customer Service are just estimates and may differ after Tech onsite inspection. Customer cannot dispute to insist on the Price Guide from enquiry.

3 Add On Cost

Inspection Add-On cost :

Add-on cost $30 for All conceal or Raise on Platform or Enclose space or whatever job difficulty or Above ceiling, or wall hung.

All home job Add-on Cost  will be Waive when Quote is accepted to proceed.

Commercial Item will be $50 and

cannot Waive.

Work Risk and Job Difficulty cost  will be included by HomeUnited Tech when Quote is given

Our on-site inspection DO NOT REQUIRE DISMANTLING  unless necessary as our techs are able to derive the Quote by SOP Inspection and Testing.

4 Payment

HomeUnited Payment Protocol:

Pre payment is required if Payer is not

on-site and need to  PayNow to 89456948  for Inspection Fee and Quote Accepted to proceed.

All Commercial Items will need

Advance Call Charge payment.

All payment must be immediate on completion. All call charge including add-on cost can be offset on acceptance of our quote.

Upon acceptance of our quotation a 50% deposit is required for follow up preparation for Purchase of Part, Product or Processes.

5 Abandon Fee

Abandon fee $50 to $150:

Abandon fee is for time and effort spend in trying to repair but abandoned by customer.

If quote is accepted and while on job process if found hidden complication will need add on cost & if decide to abandon, will need to pay abandon fee $50 to $150 as inform by tech and will vary dependent on Job.

Commercial Items  will be $150 to $300.

However if Customer accept follow-up major repair, the Abandon fee can be offset but not for new product replacement.

6 Re Visit / Complain

REVISIT TRANSPORT $20:

If the quote is not accepted on-site, all add-on cost and Call Charge Inspection Fee are Compulsory Payable without dispute  and when accepted later, the customer will need to pay re visit transport $20 and Commercial Items   will be $50.

During warranty Period, a Complain Visit Transport $10 is Payable and any part warranty is  3 month if expired will be payable within the Service warranty period.

The term of warranty will be specify by the Tech. varying according to the work quote and circumstances.